Privacy Policy for Website Visitors

xiloveira.sbs values your privacy and handles your personal information in accordance with Australian regulations. This policy outlines our commitments and your rights regarding personal data.

What Information We Collect

We collect limited personal information to provide you with a better experience.

• Basic contact details when you submit an enquiry or request a consultation via our forms.
• Technical information such as device type, browser, and general usage data for site analytics.
• Any preferences or communication topics you share in requests or messages to our team.
• Cookies or similar technologies for website functionality, security, and personalisation.

How We Use Your Information

Your information is only used for service delivery, client support, and site improvement.

• To respond to your requests or questions submitted through our website.
• To provide appropriate consultations, updates, or reminders relevant to your enquiry.
• To monitor website usage and improve our offerings for users and site security.
• To communicate important changes, updates, or opportunities to existing clients as needed.

Legal Basis For Data Use

All processing complies with Australian data law and privacy principles.

Data is processed based on your consent, service or enquiry fulfilment, legal obligations, or where required to protect the rights, safety, or property of users and xiloveira.sbs.

Information Sharing

Your data is never sold and is only shared under secure circumstances.

• With staff or third parties solely for providing requested services and support, under strict confidentiality requirements.
• When required by law, regulation, or legal process, including responding to governmental requests.
• If the company structure changes, your data remains covered by privacy commitments equivalent to this policy.

Data Security

We protect your personal information using technical, administrative, and physical safeguards aligned with Australian regulations. Only authorised personnel can access personal data for service delivery. However, no internet transmission can be guaranteed 100% secure. Always use secure methods to contact us.

Your Rights

You have control over the information you share with us.

• You can request to view or correct personal data held by us.
• You may ask for deletion of your information where permitted by law.
• You can opt out of certain communications or services at any time.
• You may restrict or object to how your information is used for direct marketing.

Cookies and Tracking

Cookies may be used for security, analysis, or experience improvement. You control cookie use via browser settings.

See Cookie Policy See Cookie Policy

Contact Us

Contact xiloveira.sbs for privacy questions, data requests, or concerns using the information below.

Policy Changes and Updates

This policy is reviewed frequently for changes. Updates are posted here. Please review regularly for revisions.